iManage transforms how professionals get work done by applying AI and machine learning to address customer priorities in security and risk mitigation as part of an overall content and e-mail management portfolio. iManage automates routine cognitive tasks, provides powerful insights and streamlines how professionals work, while maintaining the highest level of security and governance over critical client and corporate data. Over one million professionals at over 3,000 organizations in over 65 countries rely on iManage to deliver great client work.
Here at iManage, our work is is ambitious, but rewarding too. So, we're looking for people who love a challenge. People who are happiest when they're working hard, solving problems, and collaborating with the industry's brightest and best. In return for your skills and spark, you'll get to do work that's really worth doing.
What You’ll Be Working On
Our Consultants are responsible for the technical design and deployment of our iManage solutions. This includes the installation, configuration, integration into upstream and downstream systems, as well as the migration of our client’s most valuable assets from third party systems. Our Consultants are expected to provide technical leadership and mentoring to other staff and to work collaboratively with other iManage engineering and delivery teams on continuous improvement of technology and process.
We are a collaborative organization, and we work closely with our clients to understand business processes and requirements to ensure the delivery of successful, business critical solutions. We are looking for individuals that are motivated, energetic delivery architects that enjoy working in a dynamic environment. Within a team where excellence is demanded, recognized and rewarded. As a Sr. Technical Consultant on our Professional Services team, you will be a trusted advisor to our clients, and a subject matter expert within our product space.
Preparing and running technical design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements.
Installation and configuration of our iManage solutions; including the integration into upstream and downstream systems using technologies such as SQL, XML, HTML, LDAP and Python.
Design and implementation of migration strategies and tooling including complex SQL scripting, data cleansing and migration validation.
Identification and resolution of technical problems requiring strong diagnostic and analytical thinking.
Continuous improvement of deployment tools and methodologies
Mentorship of other technical staff
Provide feedback on product usage, features requested at customer sites to R&D to influence future roadmap direction
We’re looking for individuals that will be bring their genius to the team. To break it down a further, see below:
Bachelor’s degree Computer Science or closely related field with 5+ years hands-on experience in software consulting and deployment (SQL programming, Microsoft Server software, database concepts, virtual desktop, Citrix technologies)
Understanding of enterprise system deployment and/or experience in the delivery of ECM software
You will use your client-facing skills to lead design sessions with C-level leadership, understand business and product usability, influence outcomes to align with product best practices, and prioritize user and functional requirements
Team player who will be able to think on their feet, as well as build relationships with our customers and our internal teams
Travel for this role will be limited (up to 25%) and based on client needs.
iManage transforms how professionals in legal, accounting and financial services get work done by combining the power of artificial intelligence with market leading document and email management. iManage automates routine cognitive tasks, provides powerful insights and streamlines how professionals work while maintaining the highest level of security and governance over critical client and corporate data. Over one million professionals at over 3,000 organizations in over 65 countries – including more than 2,000 law firms and 500 corporate legal departments – rely on iManage to deliver great client work.
Learn more at: www.imanage.com