
User Support Specialist I
Vinson & Elkins, L.L.P.
Responsible for providing in-depth user support via email, telephone or face-to-face; troubleshooting, repairing, maintaining and upgrading PC equipment and other hardware as needed. Maintaining equipment storage area with up-to-date equipment; wiring telecom and computer equipment, and moving and troubleshooting telephone and other applicable computer equipment.
Secondary Duties and Responsibilities
Working Conditions
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Education: Bachelor’s degree in MIS, Computer Science or related field, or commensurate experience in the computer/technical industry.
Audio/ Video knowledge and experience including scheduling, operations, and management. Identifying, diagnosing, and resolving the level one issues in computer hardware and software environment.
Must be able to work on multiple projects simultaneously while under tight timeframes.
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